[Tien Dao] Week 6: 3/27 – 4/2

Goals:
Finished: Sketch designs of rooms and floor maps

Finished: 18 questions/tasks for Loop 11

Finished: InVision prototype

(The above tasks are revised multiple times during the week, taking up to 8 – 10 hours)

Started/To be continued: Complete the Loop 11 test and send to our list of users

Summary for this week: The major goal for this week is completing the Sketch designs, turning them into workable prototypes on InVision and starting Loop11 test.

[Tien Dao] Week 5: 3/19-3/26

The major goal for this week is focusing on analyzing wireframes and working on the prototype.

Goals:
Finished: Created second persona on Sketch (Wendy)

Finished: Created low-fidelity wireframes on Balsamiq and discuss with Dawn

Finished: Refined the low-fidelity wireframes on Balsamiq to look more clear

Finished: Read Chapter 10 of UX Projects

Started/To be continued: Design prototype using Sketch and InVision

Finished: Choose icons on the Noun Project for our design

Summary for this week: This week, we refine the Balsamiq wireframes and develop the Sketch prototypes accordingly.

[Tien Dao] Week 4: 2/27 – 3/8

The major goal for this week is focusing on studying the data we collected from interviews and start thinking about our design options.

Goals:
Finished: Competitive research on interesting design
-> Takeaway (should be included):

  • Open Now
  • Open hours
  • Icon
  • Link to map and highlight the room

Finished: Created first persona on Sketch (Becca)

Finished: Studied about interview responses and got to know students’ way of using learning and study spaces

Finished: Sketch some wireframes on paper

Finished: Read Chapter 8, 9 of UX Projects

Finished: Contacted Jaime of Students Program (did not receive a response)

Started/To be continued: Write a detailed report

Started/To be continued: Analyse survey data about five major concern and amenities. Survey link: Survey on Study and Learning Spaces

Started/To be continued: Discuss what features to include for programming

Summary for this week: 

This week, we look at the survey results and determine the features to include in our design (filters, sort, see similar spaces, open hours, etc.). Based on the survey result, we found the common theme and each developed a persona to represent users’ need. We also did competitive research with Dawn to find interesting features.

[Tien Dao] Week 3: 2/20 – 2/26

The major goal for this week is focusing on studying the data we collected from interviews and start thinking about our design options.

Goals:
Finished: Interviewed more people from non-STEM major to get more diverse date. ( 6 more, 18 in total)

Finished: Studied about interview responses and got to know students’ way of using learning and study spaces

Finished: Sketched some ideas for the design (Map, Webpage)

Finished: Weekly reading A Project Guide to Creating UX Design Chapter 6 – 7

Started/TBC: Write official interview report.

Started/TBC: Create a short survey about location, size, amenities preference. (Probably share on FB to get more response)

Finished: Find some interesting example of map: Massport

Summary for this week:
Before we had interviews with students, Cici and I put lots of attention on how to make the reverse system easier. However, as the interview process was going on, we realized that people do not care about if the room is reservable or not that much. All interviewers have some experiences with the library already which means they already have a preference for where they want to study. Thus, changing the current reserve system can benefit some students who like to use individual rooms but this does not cover all users’ needs of our library. Most response I got from the question “Why do you choose here to study” is there are available seats. One student mentioned, “I fell like the library is not doing any advertisement on some LSS.” She said every time when she goes to the individual room on 5th floor, there will always have a room available even during reading days. Thus, I think we can switch our goal to help the student to use the library space better.

[Tien Dao] Week 2: 2/13 -2/19

The major goal for this week is focusing on the preparation and conduction of the first interview for redesign the Learning and Study Space web page.

Goals:
Finished: Edited interview quesitons which will be able to explore more user storie and help to meet the users’ needs.

Finished: Conducted four interviews with random students in library and sent the interview form to two students online.

Finished: Weekly reading Empathy – How to Improve Your Designs by Developing Empathy for Your Target Group.

– Approaches:

Looking at what people do

Asking people to participate

Trying things yourself

– designing experiences: subjective level, understand what they are aiming for and what they are feeling.

– discovery, immersion, connection, and detachment

– qualitative research

Started: UX Research by Amy Grace.

TBC: Think about low-fidelity design.

Summary for this week: 
Dawn led a design principle session on Tuesday morning which gave us an idea about what type of question can help us to explore the user story better. Interview questions are not only limited to how students using LITS space but also other spaces. We want to know if there is any other competitors and the reason why students are using them instead of LITS space.

We also studied about our persona a little bit which will be female college student with diverse background and same level of education. Persona will be varied based on the information we gathered from interviews. Our goal is creating all different types of persona that can cover the way of MHC student using LITS study space.

For follow up interview we would like to cover more about how to involve the policy of using LITS study spaces to provide a library experience, including supples and sign up process.

This weekly plan applied to both Cici and Tien since all the work was collaborations. The major goal for this week is to have an idea about what projects we will be working on for this semester and have the first study case started.

[Tien Dao] Week 1: 2/06 -2/12

This weekly plan applied to both Cici and Tien since all the work was collaborations. The major goal for this week is to have an idea about what projects we will be working on for this semester and have the first study case started.
Goals:
  • Started:  Look at the Information Architecture diagram and map areas of interests.
    • Tien:
    • Contacts LITS: https://www.mtholyoke.edu/lits/contacts
    • Floor map: https://www.mtholyoke.edu/lits/getting_around
    • Raos: https://www.mtholyoke.edu/lits/raos
    • Home: https://www.mtholyoke.edu/lits/
  • Started: Create IS Website (Still in process of learning how to use Commons)
  • Finished: Visit study spaces and LITS website
  • Finished: Created the 1st draft of the Google Form: Students on studying spaces with 9 questions.
  • Started: Think about low-fidelity design
  • Interested Key Concept:
    • Interaction design fundamentals (creating prototypes, Sketch, etc.)
    • Usability Testing
Summary for this week:
I joined the first online meeting with Dawn and Cici on Friday and got some plans for the week. We started with visiting study and meeting spaces and different library websites to get a general idea of what kind of information might be missing on our LITS website. On Sunday, I met Cici for two hours to generate a list of interview questions and create our study web page. Also, we looked through the LITS Information Architecture diagram and mapped couple areas of interest (see above). I read through Dawn’s suggestion for the interview questions and came up with some additional questions.