Improved Wayfinding Techniques and Signage as a Means to Increase Ease of Use in Libraries with a focus on Technical Learning Commons and Other Learning Spaces Navigability – The Bibliography


Benselin, J. C.,Ragsdell, G.,. (2015). Information overload: The differences that age makes. Journal of Librarianship and Information Science Journal of Librarianship and Information Science, 1-14.

Bitner, M. J. (1992). Servicescapes: The impact of physical surroundings on customers and employees. Journal of Marketing, 56(2), 57-71.

Bonfanti, A. (2013). Towards an approach to signage management quality (SMQ). The Journal of Services Marketing, 27(4), 312-321. doi:

Calori, C., & Vanden-Eynden, D. (2015). Signage and wayfinding design : A complete guide to creating environmental graphic design systems (2nd ed.). New York: Wiley.

Chang, H. (2013). Wayfinding strategies and tourist anxiety in unfamiliar destinations. Tourism Geographies, 15(3), 529-550. doi:10.1080/14616688.2012.726270

Cornell, Edward H., Sorenson, Autumn, Mio, Teresa. (2003). Human sense of direction and wayfinding. ANNA Annals of the Association of American Geographers, 93(2), 399-425.

Datig, I.,. (2015). Walking in your users’ shoes: An introduction to user experience research as a tool for developing user-centered libraries. College & Undergraduate Libraries, 22(3/4), 234-246.

Demco. Wayfinding. Retrieved from

Dudchenko, P. A.,. (2010). Why people get lost : The psychology and neuroscience of spatial cognition. New York: Oxford University Press.

Fewings, R. (2001). Wayfinding and airport terminal design. Journal of Navigation, 54(2), 177-184.

Golledge, Reginald G. (1999). Wayfinding behavior : Cognitive mapping and other spatial processes.

Hahn, Jim,Zitron, Lizz,. (2011). How first-year students navigate the stacks. Reference & User Services Quarterly, 51(1), 28-35.

Harding, J. e. a. (2011). ACRP REPORT 52: Wayfinding and signing guidelines for airport terminals and landside. ( No. 52).National Academy of Science.

Harding, J. (July 19, 2013). Making the connection part I: Why research is the ticket to successful airport wayfinding. Retrieved from

Hughes, N., Pinchin, J., Brown, M., & Shaw, D. (2015). Navigating in large hospitals. Paper presented at the Indoor Positioning and Indoor
Navigation (IPIN), 2015 International Conference on, 1-9. doi:10.1109/IPIN.2015.7346758

Hund, Alycia M., Haney, Kimberly H., Seanor,Brian D.,. (2008). The role of recipient perspective in giving and following wayfinding directions. ACP Applied Cognitive Psychology, 22(7), 896-916.

Kelsen, K.,. (2010). Unleashing the power of digital signage : Content strategies for the 5th screen. Amsterdam; Boston: Focal Press.

Kim, Mi Jeong, Wang, Xiangyu, Han, Sooyeon,Wang, Ying,. (2015). Implementing an augmented reality-enabled wayfinding system through studying user experience and requirements in complex environments. Eng.Visualization in Engineering, 3(1).

Kinsley, K. M., Schoonover, D., & Spitler, J. (2016). GoPro as an ethnographic tool: A wayfinding study in an academic library. Journal of Access Services, 13(1), 7-23.

Kling, B., & Krüger, T. (2013). Signage : Spatial orientation. Basel, CHE: DETAIL.

Li, R., & Klippel, A. (2012). Wayfinding in libraries: Can problems be predicted? Journal of Map & Geography Libraries, 8(1), 21-38. doi:10.1080/15420353.2011.622456

Lidwell, William., Holden, Kritina.,Butler, Jill.,. (2003). Universal principles of design. Gloucester, Mass.: Rockport.

Lynch, Kevin,,. (1960). The image of the city. Cambridge, Mass.: MIT Press.

Mandel, L. H.,. (2016). Understanding and describing users wayfinding behavior in public library facilities. Journal of Librarianship and Information Science Journal of Librarianship and Information Science.

Mandel, L. H. (2010). Toward an understanding of library patron wayfinding: Observing patrons’ entry routes in a public library. Library &

Information Science Research (07408188), 32(2), 116-130. doi:10.1016/j.lisr.2009.12.004

Mandel, L. H. (2012). Lost in the labyrinthine library: A multi-method case study investigating public library user wayfinding behavior (Doctorate).

Mollerup, Per,,. (2013). Wayshowing>wayfinding : Basic & interactive.

Passini, Romedi,,. (1984). Wayfinding in architecture. New York: Van Nostrand Reinhold.

Pollet, Dorothy., Haskell,Peter C.,. (1979). Sign systems for libraries : Solving the wayfinding problem. New York: Bowker.

Priestner, Andy,,Borg, Matt,,. (2016). User experience in libraries : Applying ethnography and human-centred design.

Raphael, David,,American Society of Landscape Architects.,. (2013). Wayfinding : Principles and practice.

Rosenkrantz, K. J.,. (2004). Copernican mathematics: Calculating periods and distances of the planets. Mathematics Teacher, 98(2), 88.

Schmitt, B. H. (2010). Customer experience management : A revolutionary approach to connecting with your customers. Hoboken, NJ, USA: John Wiley & Sons, Incorporated.

Thompson, N. Retrieved from

Vilar, Elisângela, Rebelo, Francisco, Noriega, Paulo, Teles, Júlia,Mayhorn, Christopher,. (2015). Signage versus environmental affordances: Is the explicit information strong enough to guide human behavior during a wayfinding task? HFM Human Factors and Ergonomics in Manufacturing & Service Industries, 25(4), 439-452.

Waller, David A., Nadel, Lynn.,. (2013). Handbook of spatial cognition. Washington, D.C.: American Psychological Association.