New Discover Usability Testing: Bento-Style

skyline view from Neilson Library at Smith college

Abstract

The Smith College Libraries conducted usability testing in 2016 during local development of a new interface and “bento box” style of display for search results from EBSCO Discovery Service (EDS).

Research and usability tests were conducted by a team made up of staff members from the Smith College Libraries Web Coordination Team and Discovery & Access and Teaching, Learning & Research departments.  Planning for the project was informed by results of EBSCO user experience studies.

The  Bento group met to review usability test results and discuss changes — in content, functionality, design, and language — after each successive round of testing.  The “New Discover” was launched on the Smith Libraries website in January, 2017.

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